Refund Policy

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to Pro and Team subscriptions and one-off executive dossiers.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net or email us at contact@bespea.com with your order details.

What happens after a refund

A refunded subscription ends immediately rather than running to the end of the paid period. A refunded executive dossier is re-locked. Refunds are returned to the original payment method by Paddle.

Consumer rights

If you are a consumer, you also have a 14-day right to cancel under the Consumer Contracts Regulations 2013. Nothing in this policy affects your statutory rights.